eLearning requires very little to no training administration for
student course bookings, reserving classrooms or updating training
records. Most LMS systems automate or eliminate these processes.
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The ability of the educator or organization to develop, introduce
and roll-out internal product or customer training quickly and on
a nationwide or worldwide scale, leading to faster time to market,
earlier revenue streams and enhanced competitiveness.
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The possibility of providing training directly to your customers
much more easily, leading to new revenue streams or enhanced product
adoption.
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eLearning also delivers a
number of in-tangible organizational benefits:
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By empowering individuals to develop their own skills when they
want, enhanced employee motivation and reduced staff attrition will
lead to savings in recruitment costs.
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eLearning can offer a higher knowledge retention rate (for example,
a recent U.S. Congressional study demonstrated a 250% improvement
compared to classroom training).
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Clearly, not all of these
paybacks can or will be achieved overnight. However, these represent
a realistic set of quantifiable benefits to help build your business
case for eLearning. ROI and cost comparison details understanding
will we more clear after going through the case study given below.
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7.0 Case Study
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National Institute of Productivity
Training (NIPT) got an assignment from ABC Motors, a multinational
Automobile manufacturing company, for training on "Productivity
through Value Stream Mapping". Assuming a traditional classroom
training plan for 400 middle management employees, who undergo a
one week (5 day) training, travel for half of them (200 employees)
in a time constraint of 3 months (5 trainees, 10 locations). Let
us compare the same situation to an equivalent eLearning scenario
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Assumptions: |
Rate for classroom training: Rs. 5000 per employee and eLearning
Training is Rs. 3500 |
|
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Travel, lodging & boarding, local conveyance for employees in
the scope of client.
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Venue in the scope of NIPT
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Average Cost to the company per employee per month: Rs. 30,000
i.e. Rs. 1200 per day
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Opportunity cost per employee per day: Rs. 1500. During classroom
training the opportunity cost is fully lost as the employee is totally
busy with training at a different location but in the case of e-learning
the employee can take training anywhere, any time and practically
when he is free. But still we have assumed the opportunity cost
around 50% as he is partially busy when he is undergoing e-learning
training.
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Average Travel Cost per employee Rs. 3000
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Lodging, boarding, local conveyance etc. per employee per day
Rs. 2000
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Table 1: IRR for client (ABC Motors) view point |
Cost Breakups
|
Class Room training (Rs.)
|
e Learning (Rs.)
|
Opportunity cost |
2,400,000 |
1,200,000 |
Travel cost + Hosting charges (50% of people travelling) |
2,600,000 |
Nil |
Training fees |
2,000,000 |
1,400,000 |
Totals |
7,000,000 |
2,600,000 |
Analysis |
Cost to the client |
7,000,000 |
2,600,000 |
Cost to the client per employee |
17,500 |
6,500 |
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